Shipping Policy
At Dhiti Kart, we are committed to delivering your orders in a timely and secure manner. Please read our shipping policy carefully before placing an order.
đŸ”¸Domestic Shipping (Within India)
Dispatch Time: 1–5 working days
Delivery Time: 5–12 working days (varies based on location and courier partner)
Shipping Charges:
Free shipping on all orders above ₹1000
Standard shipping charges apply for orders below ₹1000
Note: Delivery times are approximate and may vary due to high demand, holidays, or unforeseen delays.
đŸ”¸International Shipping
Dispatch Time: 1–7 working days
Delivery Time: 10–20 working days (depending on the destination and courier service)
Custom Duties & Taxes:
All import duties, VAT, customs charges, and other local taxes are to be borne by the customer
These charges may need to be paid to release your order from customs in the destination country
đŸ”¸Return Shipping (In Case of Damage Only)
We do not accept returns unless the item is damaged or defective.
For verified damage cases:
Reverse pickup will be arranged by us (where available)
If not available, the customer may return the item, and we will reimburse the courier cost within 5–7 working days after review
Returns are not accepted for issues like color preference, size mismatch, or change of mind. Please read product details thoroughly before ordering.
đŸ”¸Package Opening Video – Mandatory
To ensure a smooth resolution of any complaints, a complete and clear package opening video is mandatory.
Without a valid unboxing video, no complaints regarding damage, missing items, or incorrect products can be processed.
đŸ”¸Incomplete or Failed Deliveries
Dhiti Kart will not be responsible for failed deliveries due to the following reasons:
Incorrect or incomplete shipping address
Invalid contact details (phone/email)
Failure to receive or collect the package after attempted deliveries
If you have any further questions regarding shipping, feel free to contact our support team at support @dhitikartgmail.com or via WhatsApp.